1. Home
  2. Queue Manager Service Counter

Queue Manager Service Counter

Queue Manager Service Counter Scene

Managing Service Counters Customer Experience

In places such as banks, post offices, malls or insurance agencies, waiting time can be long. With POS Market Queue Manager, customers generate their queue number at the kiosk and print their ticket. Once digitally secured in line, they know exactly when they will be called for service – giving them the freedom to wait comfortably.

You need a Windows PC to run Queue Manager, and the P901 device is a great option to power your QMS.

Service Counters Queue System Flow

Service Counter Flow

Step 1

Step 1
  1. Visitors select the required service at the Queue Number Kiosk (labels and background are customizable).
  2. The Queue Number Kiosk (optional device P901) prints the generated queue number.

Step 2

Step 2
  1. When your service counter is ready, your staff selects the Call [Queue Number] button.
  2. Queue Manager can operate on its own via a separate Windows device or be installed on your service counter PC.

Step 3

Step 3
  1. Queue Manager displays the queue number on the Queue Number Display Monitor.
  2. Multiple monitors can be mounted anywhere in your premises.
  3. The display monitor operates via WiFi with a small receiver.