Queue Manager Service Counter

Transform customer waiting at banks, offices, malls, and agencies — efficient queue calling, digital ticketing, and full counter management in one system.

How It Works

Service Counter Queue Flow — 3 Simple Steps

A streamlined process that removes confusion, reduces wait times, and keeps both customers and staff happy.

Customer Takes Ticket

Visitor selects required service at the Queue Number Kiosk. The kiosk prints a ticket with their queue number and service type. Customisable labels and backgrounds match your business.

Staff Calls Customer

When ready, counter staff clicks "Call Queue Number" in Queue Manager — installed on their counter PC or any device on the network. One click, instant action.

Number Displayed on TV

Queue Manager updates the QD-100 display screen on your TV instantly. Multiple screens can be mounted anywhere in your premises — WiFi connected, no cables to run.

Benefits

Why a Queue Manager Transforms Your Service Counter

Reduce Waiting Time

Customers know exactly when they'll be called — they can sit comfortably instead of crowding at the counter.

Digital Queue Security

Every customer is digitally registered with a printed ticket — no queue jumping, no arguments, no confusion.

Improved Customer Flow

Organised queue management keeps your counters running smoothly even during peak hours.

Increased Staff Efficiency

Staff focus entirely on serving customers — not crowd control. Productivity improves naturally.

Enhanced Satisfaction

Professional queue management creates a positive impression — customers trust businesses that are organised.

Customisable Service Types

Label each service type clearly — Payment, Enquiry, Complaints — with custom ticket designs and backgrounds.

Required Hardware

The Complete Counter Hardware Setup

Every component you need for a professional service counter queue system — all available from QueueSystem.my.

QTP-150 Queue Number Kiosk

RM 1,799

Touchscreen ticket dispenser — customers select service and receive printed ticket instantly. WiFi connected.

QD-100 Queue Display

RM 1,700

HDMI device connected to any TV. Shows current serving numbers with sound alert. WiFi wireless.

Queue Caller (Optional)

RM 1,499

Dedicated 5-inch tabletop device for each counter. Staff call numbers without using their main PC.

Queue Manager Software

Included in packages

Counter staff software — call next, skip, cut, push, and manage the full queue. Runs on any PC or tablet browser.

View Complete Packages with Pricing

Ready to Professionalise Your Service Counter?

Our team will design the complete setup for your counter layout — from hardware selection to installation and staff training.