Overview

The WhatsApp Queue System is an innovative solution that allows customers to get queue numbers by scanning a QR code, and receive WhatsApp notifications when their turn arrives.

This system eliminates physical queue tickets and provides real-time updates directly to customers' mobile devices, improving customer experience while streamlining your operations.

Key Benefits

  • Instant Notifications - Clients receive WhatsApp messages for queue updates
  • Mobile Convenience - Request queue numbers from anywhere using mobile phones
  • Customer Database - All customer contact numbers are automatically saved
  • Web-Based Management - Full control through any web browser
  • Advanced Queue Control - Push queues, recall numbers, rearrange queues
  • Live Queue Display - Accessible via mobile browsers or large screens
  • Cost Effective - Minimal hardware requirements
  • Scalable Solution - Works for small businesses to large enterprises

WhatsApp Requirements

1

Business WhatsApp Account

A dedicated WhatsApp Business account is required for the system

2

Professional Setup

Our team will assist with the WhatsApp Business API integration

3

Quick Deployment

Once configured, simply connect your WhatsApp number to the web interface

Pricing

RM 599 one-time setup fee

RM 100 monthly subscription

WhatsApp message charges apply (by quotation)

  • WhatsApp message charges apply (standard rates)
  • Transparent pricing - no hidden costs
  • Volume discounts available

How It Works

1

Scan QR Code

Customers scan your unique QR code using their smartphone camera to join the queue

QR Code Scanning
2

Receive Confirmation

Instant WhatsApp confirmation with queue number and live queue link

WhatsApp Confirmation
3

Live Queue Updates

Customers can monitor their position in real-time through the web interface

Live Queue Display
4

Staff Management

Your staff manages the queue through an intuitive web dashboard

Staff Dashboard

Optional Hardware

Digital Display Screens

Enhance your queue system with large screen displays showing current queue numbers

  • LCD/LED TVs with HDMI input
  • Digital signage displays
  • Touch screen kiosks for self-service

Our team can recommend suitable display solutions for your premises