Display & Calling

QCaller — one job, done properly

A small touchscreen that sits in the corner of the counter. Press NEXT and the next customer is called — the TV updates and the announcement plays. Key in a specific number when you need to. That's the whole device, and that's the point.

RM1,499
One-time · per counter
No PC at that counter Cheaper and simpler than a full Queue Manager where staff only need to call numbers.
QCaller queue calling device on a service counter, an angled touchscreen unit showing the keypad and NEXT button
QCaller on a counter — a compact angled unit, roughly the footprint of a desk phone
The Screen

Four things to touch, nothing else

No menus to learn. A new staff member can work it in the first minute of their shift.

Next
Call the next number The single most-used button, and the biggest on screen. One press calls the next waiting customer to your counter.
Insert
and Call
Call a specific number Key a number on the pad and call it directly — for the customer who stepped out, or one you need to bring forward.
Clear
Clear the entry Wipes what you typed on the keypad. Mis-key a number and you fix it without calling the wrong person.
List
What you already called The numbers called from this counter with the time beside each one, so there is never an argument about who was called when.
QCaller screen showing the numeric keypad, NEXT, CLEAR and INSERT AND CALL buttons, with previously called numbers and their times
The QCaller screen — keypad, the three action keys, and the called list with timestamps
Two Layout Modes

Match it to how your counter actually works

Some counters work through a queue in order. Others call whoever they need next. QCaller does both — you pick the mode at setup.

Layout 1

Auto queue list

Numbers issued at the printer or kiosk appear in order. Staff press NEXT and the system takes the next one automatically — the keypad is still there for an override.

  • Waiting numbers listed in order with timestamps
  • NEXT calls the following number automatically
  • Keypad available for an instant override
Best for: banks, service centres, hospitals, government counters
Layout 2

Manual number entry

Staff type any queue number and call it. Suits counters where the order is decided by the person serving rather than by the ticket sequence.

  • Numeric keypad to enter any number
  • Large call button for an immediate announcement
  • Called list with timestamps still visible
Best for: F&B, clinics, retail, exhibitions
Features

Built to sit on a counter all day

Compact touchscreen

Small enough to leave room for the work your staff are actually doing on the counter.

Dual layout modes

Auto queue list or manual number entry — switch to whichever matches the counter.

LAN and WiFi

Wire it for stability, or use WiFi where running a cable to that desk isn't practical.

Instant response

Press NEXT and the TV display updates with the announcement — no perceptible lag.

Called list with times

Every number this counter called, timestamped, right there on the screen.

Works with your setup

Connects to the Queue Manager like the printers and displays do. Add one per counter as you grow.

The Detail

What you get

ItemDetail
DeviceQCaller counter-top queue calling unit
ScreenCompact touchscreen in an angled desktop housing
ControlsNumeric keypad, NEXT, CLEAR, INSERT AND CALL
On screenNumbers already called from this counter, with timestamps
Layout modesAuto queue list, or manual number entry
ConnectivityLAN or WiFi to the Queue Manager on your network
PriceRM 1,499 — one-time, per counter
Warranty3 months, extendable to 1 year (+RM 200)
InstallationOn-site setup across Malaysia and Singapore

One per counter, and the queue moves

Tell us how many counters you run. We'll quote QCallers alongside the display and the Queue Manager, and install the lot on site.