A small touchscreen that sits in the corner of the counter. Press NEXT and the next customer is called — the TV updates and the announcement plays. Key in a specific number when you need to. That's the whole device, and that's the point.
No menus to learn. A new staff member can work it in the first minute of their shift.
Some counters work through a queue in order. Others call whoever they need next. QCaller does both — you pick the mode at setup.
Numbers issued at the printer or kiosk appear in order. Staff press NEXT and the system takes the next one automatically — the keypad is still there for an override.
Staff type any queue number and call it. Suits counters where the order is decided by the person serving rather than by the ticket sequence.
Small enough to leave room for the work your staff are actually doing on the counter.
Auto queue list or manual number entry — switch to whichever matches the counter.
Wire it for stability, or use WiFi where running a cable to that desk isn't practical.
Press NEXT and the TV display updates with the announcement — no perceptible lag.
Every number this counter called, timestamped, right there on the screen.
Connects to the Queue Manager like the printers and displays do. Add one per counter as you grow.
| Item | Detail |
|---|---|
| Device | QCaller counter-top queue calling unit |
| Screen | Compact touchscreen in an angled desktop housing |
| Controls | Numeric keypad, NEXT, CLEAR, INSERT AND CALL |
| On screen | Numbers already called from this counter, with timestamps |
| Layout modes | Auto queue list, or manual number entry |
| Connectivity | LAN or WiFi to the Queue Manager on your network |
| Price | RM 1,499 — one-time, per counter |
| Warranty | 3 months, extendable to 1 year (+RM 200) |
| Installation | On-site setup across Malaysia and Singapore |
Tell us how many counters you run. We'll quote QCallers alongside the display and the Queue Manager, and install the lot on site.