For the people who did stay in the room
Not everyone wanders off. Put the online queue on a TV in the waiting area and the number being served is there for anyone watching — while the WhatsApp alert still reaches whoever stepped outside. Same queue, two ways of being told.
Three zones, readable from the back
The screen answers the only three questions anyone in a waiting area actually has.
Now serving
The number being called right now, in the largest type on the screen, with the entrance to walk to underneath. Your company name and branch sit above it, with a live clock.
- Number and entrance, unmissable
- Pax count and queue type
- Branch name, clock and live indicator
- Room for a video or image panel above
Queue status
One card per active counter, each showing its current number and entrance, tagged by queue type so walk-in and online are told apart at a glance.
- A card per counter or queue
- Number, entrance and pax on each
- Walk-in and online clearly labelled
- Time each number was called
Last 20 served
Recently served numbers, grouped by queue type, with a running total for the day. It settles the "have they called me yet?" question without anyone asking the counter.
- The last 20 numbers served
- Grouped by walk-in and online
- Date and time against each
- Total served today in the footer
Big number, and the entrance beside it
A queue number on its own sends people to the wrong desk. Every called number on this screen carries the entrance to walk to, in a different colour, so nobody has to guess or ask. Pax count and queue type sit underneath for the staff's benefit.
- Number sized for the back of the room
- Entrance shown in its own colour
- Queue type labelled — walk-in or online
- Time of the call, for anyone who looked away
The screen and the phone, same queue
The display is fed by the same queue as the WhatsApp alerts, so there is never a mismatch between what the TV shows and what a customer was told. Staff press NEXT once — the screen updates and the message goes out together.
- One call updates the screen and sends the WhatsApp
- People in the room watch, people outside get messaged
- Live indicator so staff know it's current
- No separate display software to run
Three steps, no special hardware
If the screen can open a web page, it can be your queue display.
Any TV or monitor
Use what's already on the wall. A TV with a browser, or any screen with a small media box or mini PC behind it.
Open the display page
Point the browser at your display URL and put it full screen. Nothing to install or license per screen.
Leave it running
It updates itself from the live queue. Add a second screen elsewhere in the building the same way.
Add a screen to your WhatsApp queue
Tell us about your waiting area and how many counters you call from — we'll set the display up with your branding and get it running.